User login on a Seal 05 DM-i

[SENTAVR]

I click on user login but it doesn't provide a QR code. How can I log in to the system with my username?

 

[Stuart Wright]

Here is how to log in on a Seal 05 DM-i in Azerbaijan when the QR code does not appear.

1. Get the head unit online

• Settings -> Network -> Wi-Fi -> connect to your phone’s hotspot or home Wi-Fi.
• Open the browser on the car and load any page to confirm internet works.

1. Check region and language

• Settings -> System -> Region. Pick Azerbaijan if available, otherwise Europe or Other.
• Restart the head unit after changing region.

1. Enable the remote control toggle

• Settings -> Link -> Remote Control -> turn on. This controls whether the binding QR can appear.

1. Bind from the phone side by VIN

• Install the official BYD app that matches your store region.
• In the app: Me -> Vehicle management -> Bind vehicle -> Bind by VIN.
• Enter your VIN and complete verification. Use your Azerbaijani mobile number with +994 if the app asks for a phone number. If Azerbaijan is not listed, choose Other and still enter +994.

1. Try username or phone login on the car

• User login -> look for More methods -> Mobile number or Email.
• If you see the sheet, log in with your BYD account and OTP.
• If you do not see these options, your firmware only supports phone-side binding. Use step 4.

1. Quick fixes if it still does not work

• Soft reset the infotainment and try User login again.
• Toggle Remote Control off and back on.
• Turn Location services on in Settings -> Privacy.
• Confirm the car’s clock and timezone are correct.

1. Check telematics activation

• Ask your BYD dealer to confirm the T-Box is activated and the eSIM is provisioned for your VIN.
• Ask them to link your email or mobile to the VIN on their side. Without activation, the car may hide the QR and refuse logins.

1. Last resort

• Unbind in the BYD app, then bind again by VIN.
• Factory reset the head unit only if necessary: Settings -> System -> Reset. This erases profiles and settings.

 

[SENTAVR]

Thank you for your attention. I'll try this. If I run into trouble, I'll post it here.